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Frequently Asked Questions

Shipping Times

Our watches are handcrafted to ensure top quality prior to shipping meaing the process from which an order is placed to the time of arrival is approximately 10-15 business days (times may vary depending on location). 

In terms of our shipping costs, shipping is 100% free and taken care of by us. It’s our way of showing appreciation for your support and choosing us, as we strive to compete with other companies while maintaining personalized service.

How Can I Size My Watch?

Each watch comes with a free complimentary watch tool, provided to you to ensure the perfect fit with ease.

Can I Make a Custom Watch?

If you're looking to build your own custom watch, please feel free to contact us at this link and we'll work at bringing your dream to life!

Our team is working hard on building a configurator which will alllow our customers to build their very own timepiece.

Do you Offer a Warranty?

A free 1 year warranty is included with every watch that is made in our workshop. Under normal use, this warranty covers operating issues and manufacturing defects. You can also buy a 2-year warranty extension for extra peace of mind.

But since our watches aren't made for swimming or other similar activities, it doesn't cover scratches, damage from opening the watch, or problems with water resistance. For the sake of your watch's longevity, we advise against doing such things.

Our warranty does not cover any other component of the watch; it only covers manufacture defects in the movement

What is a Seiko Mod Watch?

A Seiko mod refers to the customization or modification of a Seiko watch, where enthusiasts change parts like dials, hands, bezels, or straps to create a unique look or improve functionality. This modification process allows our customers to tailor their watch to better reflect their personal style, preferences, or specific functional needs. Hand assembled by highly qualified watch builders, we utilize a wide range of authentic to high quality aftermarket parts to bring your dream watch to life.

Are the Watches Original?

We use genuine Seiko movements in every watch to ensure top quality and reliability when crafting your timepiece. 

Our watches are not replicas nor are we affiliated with the Seiko brand in any way.

Are Your Watches Waterproof?

Our watches are graded at 3 ATM meaning they are safe against splashes or rain. We highly advise and recommend to not use them for swimming or any related activities as you are prone to damaging your watch.

Many factors can heavily impact the water resistance on our watches such as improper crown screwing, potential damages done to the watch, etc.

PLEASE NOTE: Our dials displayed on our watches are only for decorative purposes and do not reflect any water resistant functions of the watch.

What Movements Do Your Watches Use?

Our watches use movements:

  • NH34
  • NH35
  • VK63

Known for its reliability and top quality we can ensure flawless function for your timepiece.

Are You a Associated with Seiko?

No, we operate soley on our own utilizing Seiko movements. We are not in any way affiliated with Seiko. Each watch is purely built custom for each customer.

Can I Cancel My Order?

Orders are legiable for cancellation within 24 hours of ordering. If you are interested in making an order cancellation please contact us via email or instagram ASAP.

If you contact us after the 24 hour order period, your order will be in the processing or shipping stage. If you do not qualify for the cancellation, no worries, you can always return it once you recieve it.